Terms of Use

Last updated: December 17, 2025

1. Acceptance of Terms

By accessing or using the Metropolle platform ("Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Metropolle is a digital platform that provides analytics, user management, and data processing services. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. User Accounts

To access certain features, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree NOT to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Use the Service for spam or unsolicited communications
  • Interfere with or disrupt the Service infrastructure

5. Intellectual Property

All content, trademarks, and intellectual property on the Service are owned by Metropolle or its licensors. You may not copy, modify, distribute, or create derivative works without our express written permission.

6. User Content

You retain ownership of content you submit to the Service. By submitting content, you grant Metropolle a non-exclusive, worldwide, royalty-free license to use, store, and process such content solely for providing the Service.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data in compliance with LGPD and GDPR.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, METROPOLLE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

10. Indemnification

You agree to indemnify and hold harmless Metropolle and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Brazil, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Sao Paulo, Brazil.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through a notice on the Service. Continued use after changes constitutes acceptance of the modified Terms.

14. Contact

For questions about these Terms:
Email: legal@metropolle.com