Metropolle ("we", "our" or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect your information in compliance with the Brazilian General Data Protection Law (LGPD - Law No. 13.709/2018) and GDPR.

Company: Metropolle Platform
DPO Contact: privacy@metropolle.com

We collect the following types of personal data:

• Identity Data: name, email, username
• Session Data: IP address, user agent, device type
• Activity Data: pages visited, interaction events

We use your data to:

• Provide and maintain our services
• Authenticate and manage your account
• Analyze platform usage for improvements
• Comply with legal obligations

Data processing is carried out based on your consent (Art. 7, I of LGPD) and our legitimate interest (Art. 7, IX of LGPD) for service improvement.

Your data is retained for the following periods:

• Session and activity data: 90 days
• Identity data: until account deletion
• Audit logs: 1 year (legal requirement)

You have the right to:

• Access: request a copy of all your data
• Correction: correct incomplete or inaccurate data
• Deletion: request the deletion of your data
• Portability: receive your data in a structured format
• Revocation: withdraw your consent at any time

To exercise your rights, access the "My Data" section in your profile or contact us at privacy@metropolle.com.

We use the following types of cookies:

• Essential: necessary for basic functionality
• Analytics: to understand how you use the platform (with your consent)

You can manage your cookie preferences at any time in your browser settings.

We implement technical and organizational measures to protect your data, including: encryption in transit (HTTPS), multi-factor authentication for administrators, role-based access control, and continuous security monitoring.

We may update this policy periodically. Significant changes will be communicated via email or through a notice on the platform.

For questions about this policy or the processing of your data:
Email: privacy@metropolle.com